Support
If you need help with WordLinks, email us and include as much detail as possible so we can resolve issues quickly.
Contact
Email: support@wordlinks.app
Recommended details: account email, device model, iOS version, app version, puzzle number, and screenshots.
Common help topics
- Restore archive purchase - include account email and purchase receipt screenshot if available.
- Progress sync issue - include affected puzzle number and whether issue is on web, app, or both.
- Login issue - include sign-in method and exact error message.
- Bug report - include steps to reproduce and expected vs actual behaviour.
Response time
Typical response time is 1-3 business days.